Msp Agreement Template
Create managed services contracts with docusign templates.
Msp agreement template. 11 things to cover in your managed services agreements. We know just how important the right service agreements are. Sample managed services agreement. The agreement automatically renews.
The cornerstone of the managed services model is an agreement between the msp and client which summarizes the responsibilities of both parties and outlines the services provided by the msp. A frivolous lawsuit has the potential to take down your business. A well written managed services contract lays out the terms of the agreement termination clause limitation of liability fee structure and payment schedule. Then just to make sure the customer understands you point out the customers signature at the bottom of the page.
See what youll want to include. The following is a sample managed services agreement for instructional and informational purposes only and is not recommended or warranted for use. The art of the agreement. Msp contract templates that could save your it firm.
Developing a managed services agreement is often the first thing that an msp does to prepare for delivering services. This agreement is entered into by herein referred to as client and computer crews a colorado corporation hereinafter referred to as service provider. This list should refer to 3rd party supported applications reference in section 42 above. But hiring specialized legal counsel to draft your contract or service agreement is expensive and unrealistic for small it firms.
In 5 years we grew our miami based managed services business from 800k to 88mm in arr more than 10x growth and. Msp strategic coach and consultant erick is. Thats when you pull out your service level agreement sla and show the customer the part that says that weekend service is extra. Party vendors not listed at the signing of this agreement if acceptable to msp may result in an adjustment to the clients monthly charges.
Term of agreement the managed services agreement agreement is for term of. Managed services provider mspan it professional or it organization that offers managed it services. Managed services is an on going or proactive service intended to maintain a customers it infrastructure or end user systems. This section of the agreement documents all users equipment vendors and services covered under the agreement.
Master services agreement msaa contract reached between parties in which the parties agree to most of the terms that will govern future transactions or future agreements. Here are the top 11 things you should clearly outline in your managed services agreements.